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Brought to you by Health New Zealand | Te Whatu Ora – Southern and WellSouth primary health network

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    Shama supports ethnic people who have experienced family violence and/or sexual violence or other complex issues. We provide social work support, counselling, therapy and crisis support. We can also connect clients with other services when needed.

    Family Violence Regional Coverage: Waikato region only

    Sexual Violence Coverage: All of New Zealand

    Crisis Connection Service: 
    If you are experiencing or have experienced sexual harm, we have an ethnic co-ordinator you can talk to. She will help you find the right support service and will work with you, and the service that you want to use so that they understand your cultural or religious needs.

    Social Services:
    We provide social services to the Waikato region that include advocacy, brokerage, support, home visits and linking to other services. If you are outside of the Waikato region, we can help connect you to the local services in your region.

    Counselling and Therapy:
    If you have experienced sexual harm, Shama can connect you with an ethnic counsellor or therapist to provide ongoing support through our ACC service. We have therapists right across the country who can work with you and people are available to provide online counselling, to ensure you have the right fit.

    Training and Advice:
    Shama can provide training and cross-cultural advice to those who are working with ethnic people who have experienced sexual harm.

    How to access:

    Social Services Support
    Phone: (07) 843 3810
    Email: info@shama.org.nz

    Crisis Connection Service
    Phone: 027 243 3811
    Email: crisis1@shama.org.nz

    Counselling and Therapy
    Phone: (07) 843 3810
    Email: info@shama.org.nz

    Services Provided

    Sexual harm victims/survivors - Do you need help and support?
    Specialist support for victims and survivors of sexual harm.

    Service types

    • Immediate help
    • Support and counselling
    Sexual harm victims/survivors - Do you need ACC counselling?
    ACC Sensitive Claims counselling for victims and survivors of sexual harm.
    Sexual harm - training, education, workforce development
    Provision of specialist training, education and support for those who work in the sexual harm sector.
    Advocacy
    Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.
    Social work
    Advocacy, information and support for you and your family/whānau.
    Asian support services
    Asian support services promote health and wellbeing for Asian communities.
    Abuse and violence support

    Education programme runs subject to participant numbers.

    Service types

    • Counselling
    • Education programmes
    • Family violence intervention
    • Information and support
    • Referral to specialist services
    • Victim support
    Education and training
    Provision of education and/or training courses to the community.

    Service types

    • Life skills
    Pregnancy and parenting
    Pregnancy and parenting support for family/whānau.

    Service types

    • Parenting education
    • Parent wellbeing
    Counselling
    Elder abuse
    Elder abuse services support older people/kaumātua who have experienced harm or abuse.
    Family / whānau support
    Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.
    Information, education & support
    Provision of information, guidance, advice, and resources.
    Social and group activities
    Provision of social and group activities in the community.
    Social services crisis assessment
    Community-based crisis assessment for people who need urgent social support e.g. food or accommodation.
    Wellness / healthy lifestyle
    Supporting wellbeing and living a healthy lifestyle.
    Youth mentoring / development
    Support young people/rangatahi to live confidently and achieve their goals.

    Charges

    No fees apply

    Age groups

    • Child / Tamariki
    • Youth / Rangatahi
    • Adult / Pakeke
    • Older adult / Kaumātua

    How do I access this service?

    • Contact us
    • Make an appointment
    • Referral
    • Walk in

    Fees and Charges Categorisation

    • Free

    Disability Assistance

    • Provision of quiet environment
    • Provision for longer appointment time
    • Decision making encouragement
    • Provision of spacious environment for mobility