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Brought to you by Health New Zealand | Te Whatu Ora – Southern and WellSouth primary health network

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    Careway is an ACC funded programme that provides injured New Zealanders with better and faster access to healthcare services, at no cost to themselves.
    The programme is for people with knee, shoulder or spine injuries that cannot be successfully treated solely by your general practitioner (GP) and who would benefit from medical advice or treatment from other services such as an orthopaedic surgeon and/or physio.

    You will be able to access the following services:

    • Orthopaedic Surgeons
    • Physiotherapists
    • Sports Physicians
    • Vocational / Occupational Therapists
    • Pain Management Specialists

    All services must be provided by approved providers. Please click on the link to find Careway approved providers.

    Staff

    Click here to find a Careway approved provider.

    Services Provided

    Integrated Care Pathway
    Careway deliver the Integrated Care Pathway for Musculoskeletal injuries (ICP-MSK) to patients with knee, shoulder and spine injuries who meet the eligibility criteria.
    We work with providers in:
    • Auckland
    • Bay of Plenty
    • Christchurch
    • Coromandel
    • Gisborne
    • Hawke's Bay
    • Manawatu
    • Nelson-Marlborough
    • Northland
    • Otago
    • Taranaki
    • Waikato
    • Wellington
    Physiotherapy
    Physiotherapists diagnose and support people to regain mobility and reduce pain caused by an injury, disability or health condition such as arthritis.

    Service types

    • Musculoskeletal
    • Older adult
    • Paediatric (Children)
    • Rehabilitation
    • Pain
    • Sports
    • Occupational health
    Occupational therapy (OT)
    Occupational therapists (OT) help people to participate in the tasks and activities of daily life.

    Service types

    • Rehabilitation
    • Older adult
    • Pain

    Charges

    Patients with an accepted ACC claim for a musculoskeletal injury to the knee, shoulder or spine and who meet the ICP-MSK eligibility criteria, will receive treatment at no cost to themselves.

    Age groups

    • Child / Tamariki
    • Youth / Rangatahi
    • Adult / Pakeke
    • Older adult / Kaumātua

    How do I access this service?

    • Referral

    Fees and Charges Categorisation

    • Free