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Brought to you by Health New Zealand | Te Whatu Ora – Southern and WellSouth primary health network

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Are You Ok Helpline

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    Are You OK – a free family violence helpline available 24/7 nationwide

    The Are You OK helpline is a safe way for people experiencing violence and their supporters to find information and support.

    Our helpline is run by trained counsellors who can:
    • Provide information and support for family violence
    • Help with safety planning for you and your family
    • Connect you to support services in your area
    • Provide self-help and self-referral information
    • Give you advice on how to help others if you’re concerned for their safety.

    What is Family violence?

    Family violence can mean any physical, sexual or psychological abuse within close personal relationships. 

    It’s important to be able to able to identify if something isn’t right within your relationships and know where to seek support. Any kind of behaviour that makes you feel unsafe or hurts you is not ok.

    Services Provided

    Abuse and violence support

    Service types

    • Referral to specialist services
    • Information and support
    • Family violence intervention
    • Victim support

    Age groups

    • Youth / Rangatahi
    • Adult / Pakeke
    • Older adult / Kaumātua

    How do I access this service?

    • Contact us
    • Website / App
    • Anyone can access
    • No appointment required

    Fees and Charges Categorisation

    • Free

    Disability Assistance

    • Decision making encouragement